This Provider Membership Agreement (“Agreement”) governs a provider’s application to and participation in the Florida Local Cleaning Services network. It supplements the Website Terms. Applying does not guarantee acceptance. We may vet identity, business information, service area, experience, licensing, insurance, and other relevant qualifications.
1. Independent business
You operate an independent business and are not our employee, agent, partner, franchisee, or representative. You control whether to pursue a lead and independently set your prices, schedule, methods, workers, contracts, and customer terms. You have no authority to bind Florida Local. You are solely responsible for wages, taxes, permits, equipment, safety, work quality, and legal compliance.
2. Credentials and compliance
You must keep application and account information accurate; maintain all licenses, registrations, insurance, and permits required for each service and location; provide current documentation on request; comply with advertising, telemarketing, privacy, safety, consumer, and other applicable laws; and promptly notify us of expiration, suspension, claims, or material changes. Vetting does not transfer these obligations to Florida Local.
3. Planned plans and prices
- Platinum: limited-time $399/month (regular $499/month), unlimited lead access with no plan cap, but no guaranteed lead quantity.
- Gold: limited-time $199/month (regular $299/month), up to 10 leads per week.
- Silver: $59.99 per delivered lead (regular $69.99), with no monthly fee.
These are planned offers; checkout is not yet implemented. Promotional pricing is subject to stated offer eligibility and checkout details. The final checkout or order terms you clearly accept control plan-specific price, billing cycle, included features, promotion duration, and renewal. A plan will auto-renew only if auto-renewal is clearly disclosed and accepted during future checkout.
4. Leads and plan limits
A “delivered lead” is customer-request information made available or sent to your account through our systems. A lead is an opportunity, not a booked job or endorsement. Gold’s weekly cap limits delivery to up to 10 leads per week. Platinum has no plan-imposed lead cap, but lead quantity remains dependent on customer demand, geography, service type, provider eligibility, and operations. No plan guarantees lead availability, exclusivity, accuracy, quality, responsiveness, conversion, revenue, profit, or a particular volume.
5. Provider conduct and customer data
Contact leads promptly, professionally, and only about the submitted request unless the customer separately consents. Honor opt-outs and calling-time rules. Do not resell, transfer, scrape, publish, or misuse leads; use deceptive or harassing practices; submit fabricated activity; or share access credentials. Keep customer information confidential, safeguard it with reasonable measures, restrict it to authorized personnel, and delete it when no longer reasonably needed or legally required.
6. Billing, taxes, cancellation, and refunds
When checkout becomes available, you authorize the charges and payment method described in the order you accept. You are responsible for applicable taxes other than taxes on our income. We may retry failed payments and suspend access while an amount is past due, subject to law and checkout terms. Unless checkout expressly states otherwise, cancellation takes effect at the end of the current paid billing cycle and prevents the next renewal. Used or partially used periods are nonrefundable except where required by law or expressly promised at checkout. See the Cancellation, Refund & Lead Credit Policy.
7. Lead-credit review
Report an objectively invalid, duplicate, out-of-area, or wrong-service lead with supporting details within 7 calendar days after delivery. We will fairly review the records and may issue a credit where the report is substantiated. No credit is due merely because a customer does not respond, declines, changes plans, provides an unfavorable opportunity, or chooses another provider. Credits are account credits unless law or the controlling order terms require otherwise.
8. Suspension and termination
We may suspend lead access or terminate participation for failed payment, expired credentials, customer-safety concerns, misuse of leads, fraud, unlawful conduct, repeated complaints, or material breach. Either party may end the relationship subject to the controlling paid-cycle and order terms. Provisions intended to survive—including payment obligations, confidentiality, limitations, and indemnity—will survive.
9. Disclaimers and limitation
THE PLATFORM AND LEADS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS, NON-INFRINGEMENT, ACCURACY, AND RESULTS. TO THAT SAME EXTENT, FLORIDA LOCAL AND ITS OWNERS, PERSONNEL, AND AFFILIATES ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST BUSINESS, OR CUSTOMER OR PROVIDER CONDUCT. Liability that cannot lawfully be excluded is limited only to the maximum extent permitted by law.
10. Indemnity
You will defend, indemnify, and hold harmless Florida Local and its owners, personnel, and affiliates from third-party claims, losses, damages, and reasonable costs arising from your business, services, personnel, customer communications, misuse of data, legal noncompliance, or breach of this Agreement, except to the extent indemnification is prohibited by law or the claim results from conduct for which indemnity cannot lawfully be required.
11. Disputes, Florida law, and notices
Before filing a dispute, send a written notice describing the issue and requested resolution to the email below so the parties can attempt an informal resolution. Florida law governs this Agreement. Court proceedings must be brought in an appropriate Florida state or federal court with jurisdiction, unless applicable law requires otherwise. There is no mandatory arbitration or class-action waiver in this Agreement. If a provision is unenforceable, the rest remains effective. This Agreement, the Website Terms, policies, and controlling checkout/order terms form the entire agreement on membership; final checkout/order terms control plan-specific price and renewal.
Florida Local Cleaning Services
Florida, United States
info@floridalocalcleaning.com
954-623-0408
